Coldstone

Owner and/or Store Manager
Coldstone Creamery
5800 Forbes Avenue
Pittsburgh PA 15217

Saturday, August 8, 2015

To whom it may concern,

I am writing regarding my experience last weekend at Coldstone.

The gentleman who served us was wonderful and went out of his way to make our experience pleasant. He had a big smile on his face and seemed to be really doing a great job with all the customers who came in while we were there. I found this so positive and refreshing that I wanted to reach out to you about it. My fiancee is the ice cream lover of the couple, but this little bit of kindness and positivity really made the experience memorable for me. I wish I had gotten his name so that I could include it here. He may remember that we were joking about employees having to sing if customers requested it.

Thanks again for the great service!

Sincerely,