Wednesday, May 30, 2007

UPS

Dear UPS,

This is not so much a question as it is feedback on your service, and if this is the inappropriate venue, please forward it to your regional manager.

Your service is a complete hassle. This is the second time in a month a delivery man has refused to leave the package at my door. Naturally, as is true for 60% of the people in the United States, I am not at home during the hours in which you deliver. I have checked the box that says please leave it at my door, only to receive the response that the shipper has requested a signature "In Person." The only way I can get this package otherwise is to drive 15 miles out of the way, wasting more of the precious time I have when I am NOT at work. I am not going to waste my time and 10 dollars in gas to retrieve some $10 item that I already paid to have delivered to me.

I don't care if the seller requested a signature. I am the recipient, and it is my item. I will never send any item through your service, as it is nothing but a complete hassle for the recipient. If you refuse to leave my item, allow me to send you postage so you can send it via the USPS, which I know will actually deliver my items.

Sincerely,