Comcast

5/26/2012

Mr. Neil Smit, President

Comcast Cable
1500 Market Street
Philadelphia, PA 19102

Dear Mr. Smit,

It has recently come to my attention that my Comcast Cable and Internet has changed from $85.55 to $93.49 a month.  Mind you, I was not on any sort of deal where the service was cheaper for a certain number of months.  This was just a straight jack-up in price.

Now, I’m sure I accidentally tossed out some nondescript jargon-laced paperwork that explained what necessitated this change, and I’m not even going to spend any time arguing with your customer service reps about whether or not I received it.  I just want to let you know, I seriously feel I am continually getting less and less for my money with Comcast, and more and more I’m seeing it as something that I just flat out cannot afford to be wasting my money on.  In fact, I had already called to have my features downgraded because I couldn’t afford the previous price.  I was glad to see it down in the 80s range for a while, but here it is going up again, unexpectedly.

I am not a huge TV watcher and I no longer need the Internet for work, so what are my options at this point?  Should I cancel one and hang onto the other for a while until the price of one service alone gets jacked into the $90 range?  Which one of the two is cheaper?  I’m thinking TV will just have to go, unless there are any further downgrades I can ask for.  And at that point, is it even worth having?

Let’s be honest, with all this DVD and Blu-Ray and FIOS and all this other crap, the value of what I’m getting in a standard cable package is actually decreasing, and yet I am continually paying more and more for it.  It’s price I simply can’t afford.  I hope you can work with me on this somehow, but please do not contact me via telephone.  My account number is ###################.

Sincerely,